Effective Date: 15-05-2025
Last Updated: 19-05-2025
1. Introduction
Bhardwaj Speech and Hearing Clinic (“we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of your personal and health-related information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our clinic, use our website, or interact with our services.
2. Information We Collect
We may collect the following types of information:
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Personal Information: Name, age, gender, phone number, address, email ID.
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Medical Information: Health records, hearing test results, speech assessments, medical history.
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Payment Information: Details related to billing and payment (processed securely).
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Usage Data: Information about your interaction with our website (if applicable), such as IP address and browsing history.
3. How We Use Your Information
We use the collected data to:
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Provide diagnostic, therapeutic, and consultation services.
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Schedule appointments and communicate with you.
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Maintain accurate medical records.
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Comply with legal and regulatory obligations.
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Improve our services and patient experience.
4. Data Protection
We implement appropriate technical and organizational safeguards to protect your data against unauthorized access, disclosure, or misuse.
5. Sharing of Information
We do not sell, trade, or rent your personal information. We may share data:
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With authorized medical professionals and staff for treatment purposes.
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With third-party service providers (e.g., payment processors) bound by confidentiality agreements.
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If required by law or governmental request.
6. Your Rights
You have the right to:
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Access and review your medical records.
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Request correction or deletion of incorrect personal data.
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Withdraw consent for non-essential data processing.
7. Retention of Data
We retain your information for as long as necessary to fulfill the purpose for which it was collected and to comply with legal obligations.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website or at the clinic reception.